Shipping policy
Service-Based Business Notice
The Gutter Guy is a service-based company. We do not ship physical products like an online store. Instead, we provide on-site gutter installation, cleaning, and related services at your location.
Service Scheduling
After you place an order or request a quote:
- Our team will contact you within 1–2 business days to confirm your appointment.
- Service dates will be scheduled based on availability and location.
Service Area
We currently provide services in:
- Barron and surrounding counties
- Selected areas within Wisconsin
If your location is outside our service area, we will inform you before confirming your booking.
Appointment Confirmation
Once your booking is confirmed:
- You will receive a confirmation via email, phone, or SMS
- Our team will arrive on the scheduled date and time
Delays & Rescheduling
Service appointments may be delayed or rescheduled due to:
- Weather conditions (rain, snow, storms)
- Safety concerns
- High booking volume
- Unforeseen operational issues
In such cases, we will contact you in advance to reschedule.
Customer Responsibility
Please ensure:
- Clear access to the work area
- Safe working conditions around the property
- Accurate contact information for communication
Cancellation Policy
You may cancel or reschedule your appointment by contacting us at least 24 hours in advance.
Contact Us
If you have any questions about scheduling or service availability, please contact us:
📧 Email: info@gogutterguy.com
📞 Phone: 7157905539
